If you are not completely satisfied with your purchase, we offer a hassle-free returns policy that allows you to return eligible products within 30 days from the date of delivery. Please read the following guidelines and procedures for returning a product:

1. Eligibility for Returns:

1.1. Products must be eligible for return. Some products, such as perishable items, personalized goods, or items explicitly marked as non-returnable, may not be eligible for returns. Please check the product description or contact our customer support for clarification.
1.2. To be eligible for a return, the product must be unused, in its original condition and packaging, and accompanied by any included accessories, manuals, or other materials.

2. Initiating a Return:

2.1. To initiate a return, please contact our customer support within the 30-day return window. Provide the necessary information, including your order details, reason for the return, and any supporting documentation or images if applicable.
2.2. Our customer support team will guide you through the return process.

3. Return Shipping:

3.1. Customers are responsible for the shipping costs associated with returning the product, unless the return is due to an error on our part or a defective product covered under warranty.
3.2. We recommend using a trackable shipping method and purchasing shipping insurance to ensure the safe return of the product. We cannot be held responsible for items lost or damaged during the return shipping process.

4. Inspection and Refunds:

4.1. Once the returned product is received, it will undergo an inspection to verify its eligibility for a refund.
4.2. Refunds will be processed using the original payment method used for the purchase, unless otherwise agreed upon.
4.3. The refund amount may be subject to deductions for any damages or missing items identified during the inspection.
4.4. Refunds will be issued promptly upon completion of the inspection and approval of the return. Please allow a reasonable processing time for the refund to reflect in your account.

5. Exchanges and Replacements:

5.1. If you wish to exchange a product for a different size, colour, or variant, please contact our customer support to check availability and arrange the exchange process.
5.2. Replacements for defective products covered under warranty will be provided as per the terms of the warranty agreement.

6. Non-Returnable Items:

6.1. Certain products may not be eligible for return due to hygiene reasons, copyright restrictions, or other applicable regulations.

Please note that this Returns Policy is subject to our Terms and Conditions. If you have any questions or concerns regarding the return of a product, please contact our customer support for assistance. We value your satisfaction and will strive to resolve any issues to the best of our ability.